Terms & Conditions

1. Agreement to Terms

By using our website, requesting a quote, booking service, or communicating with Northbridge Plumber Etobicoke ("Northbridge", "we", "us"), you agree to these Terms & Conditions. If you do not agree, please do not use our services.

2. Services

Northbridge provides residential and commercial plumbing services across Etobicoke and the surrounding areas. All work is performed by licensed Ontario tradespeople and is subject to a written scope and workmanship guarantee.

3. Quotes & Pricing

Quotes are provided in writing after an on-site assessment where required. Final pricing may vary if the scope of work changes, unforeseen conditions are discovered, or additional materials are needed. Any changes will be communicated and approved before the work continues.

4. Payment

Payment is due upon completion of the work unless otherwise agreed in writing. We accept standard payment methods. Late or unpaid balances may be subject to interest as permitted by law.

5. Communications & SMS Messaging

By providing your phone number through our website, contact form, or during a service call, you consent to receive calls and text messages (SMS) from Northbridge Plumber Etobicoke regarding your service request, appointment confirmations, technician arrival updates, quotes, invoices, and follow-ups.

Standard text messaging and data rates may apply. Message frequency varies based on your service activity. You can opt out at any time by replying STOP to any text message, or reply HELP for assistance. Opting out of SMS will not affect your ability to receive service by phone or email.

We do not sell or share your phone number with third parties for marketing purposes.

6. Workmanship Guarantee

Northbridge stands behind its work. If a defect in workmanship appears within the guarantee period stated on your invoice, we will return and correct it at no additional labour cost. The guarantee does not cover damage caused by misuse, neglect, third-party alterations, or normal wear and tear.

7. Cancellations & Rescheduling

We ask for as much notice as possible for cancellations or rescheduling so we can offer the time slot to another customer. Emergency dispatch requests, once a technician has been dispatched, may be subject to a trip charge.

8. Limitation of Liability

To the fullest extent permitted by law, Northbridge's liability for any claim arising out of our services is limited to the amount paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.

9. Website Content

Content on this website is provided for general information and does not constitute a binding quote or professional advice for your specific situation. Please contact us for an assessment of your property.

10. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.

11. Contact

Questions about these Terms? Call (647) 424-2017 or reach us at 4982 Dundas St W, Etobicoke, ON M9A 1B7.